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Courses, Workshops, and Skills Training

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Customer Experience Excellence (CXX)

Learn what separates common from exceptional customer experiences, the benefits of CXX to your bottom line, and key insights into your customer’s mind! Participants will engage in a highly interactive customer journey mapping session and much more. Every business should send at least one team member – preferably more! – to gather these insights and practices to set your organization apart from the crowd in entirely new ways.

Monday, September 25, 2023
Inventrek Technology Park, 700 E. Firmin Street, Kokomo, IN 46902
Skills Training

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English Language Courses - Beginner Session

Course will cover speaking, listening, reading, writing, vocabulary and grammar. It will prepare you for real-life experiences such as filling out forms, reading labels, learning about college and finding jobs.

February 27 - April 18, 2024 Tuesdays & Thursdays, 6 to 8 pm
Ball State Indianapolis Center
Skills Course

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English Language Courses - Beginner Session-B

Course will cover speaking, listening, reading, writing, vocabulary and grammar. It will prepare you for real-life experiences such as filling out forms, reading labels, learning about college and finding jobs.

June 18th - August 8, 2024 Tuesdays & Thursdays, 6 to 8 pm
Ball State Indianapolis Center
Skills Course

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English Language Courses - Intermediate Session

Course will cover speaking, listening, reading, writing, vocabulary and grammar. It will prepare you for real-life experiences such as filling out forms, reading labels, learning about college and finding jobs.

April 23 - June 13, 2024 Tuesdays & Thursdays, 6 to 8 pm
Ball State Indianapolis Center
Skills Course

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English Language Courses - Intermediate Session-B

Course will cover speaking, listening, reading, writing, vocabulary and grammar. It will prepare you for real-life experiences such as filling out forms, reading labels, learning about college and finding jobs.

August 13 - October 3, 2024 Tuesdays & Thursdays, 6 to 8 pm
Ball State Indianapolis Center
Skills Course

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English Language for Beginners (CEFR A1)

This non-credit, self-paced, certificate course provides English language instruction for students with a beginning level of English (CEFR A1).

Continuous Enrollment
Online
Skills Training

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English Language for Beginners (CEFR A2)

This non-credit, self-paced, certificate course provides English language instruction for students with a beginning level of English (CEFR A2).

Continuous Enrollment
Online
Skills Training

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Everyday Behavior Tools

The program promotes a step-by-step process that includes an integrated system of procedures designed to deal with pre-crisis situations. In order to achieve your Professional Crisis Management Association certification, you must pass the final exam with an 80% accuracy.

Online Modules
Course access for 60 days
Professional Development

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Leading and Managing in Construction

Providing project management and leadership skills for those in the Architecture, Engineering, and Construction (A/E/C) professions.

Ongoing Enrollment
Online
Leadership Skills Course

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Leading Organizational Innovation

Learn how to build, facilitate and lead product and service innovation processes and to create a culture of innovation within your organization.

Ongoing Enrollment
Online
Leadership Skills Course

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    • Technology Certification Courses
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