Learn what separates common from exceptional customer experiences, the benefits of CXX to your bottom line, and key insights into your customer’s mind! Participants will engage in a highly interactive customer journey mapping session and much more. Every business should send at least one team member – preferably more! – to gather these insights and practices to set your organization apart from the crowd in entirely new ways.
Course will cover speaking, listening, reading, writing, vocabulary and grammar. It will prepare you for real-life experiences such as filling out forms, reading labels, learning about college and finding jobs.
This non-credit, self-paced, certificate course provides English language instruction for students with a beginning level of English (CEFR A1).
This non-credit, self-paced, certificate course provides English language instruction for students with a beginning level of English (CEFR A2).
The program promotes a step-by-step process that includes an integrated system of procedures designed to deal with pre-crisis situations. In order to achieve your Professional Crisis Management Association certification, you must pass the final exam with an 80% accuracy.
Providing project management and leadership skills for those in the Architecture, Engineering, and Construction (A/E/C) professions.
Learn how to build, facilitate and lead product and service innovation processes and to create a culture of innovation within your organization.