Career Training

Instructor-led, Online

The course starts every Monday

8 Weeks


Price: $1,975.00

Course Description

This 8-week course covers Salesforce organization setup, user management, security and access, standard and custom objects, Sales Cloud, Service Cloud, activity and event management, data management, analytics, reports and dashboards, workflow and process automation, desktop and mobile administration, and AppExchange.

Webinar Link

Salesforce Career Path

Brochure Link

Ball State Salesforce Brochure

Project-based learning: Exams, labs, and capstone project

Live lecture: Tuesday, Wednesday and Thursdays 5-6 PM EST

Office hours: Mondays and Friday 5-6 PM EST

Certification exam fee included.

Learning Objectives

This course prepares you for the Salesforce Administrator Certification exam. Students learn about the foundation of Salesforce and the key features and functionality of the platform through a guided, instructor-led approach.


Contact Us

Phone: 765-285-8565

Materials Provided

All materials are included within the course.

Measure of Performance

Upon completion you will be ready to pass the Salesforce Administrator Certification exam knowing these features in

  • Activity management and collaboration
  • Data management
  • Analytics, reports, and dashboards
  • Workflow/Process automation
  • Desktop and mobile administration
  • AppExchange
  • Validation rules
  • Data loader

Course Requirements

  • There are no prerequisites for this course or the Saleforce Administrator exam
  • Knowledge of data modeling and relational database concepts, such as table, columns/fields, records, and relationships, is highly recommended.
  • Basic understandiing of IP addresses and networking concepts, information security principles, and business administration is advised.
Price: $1,975.00