Career Training

Virtual Session

Next Session Begins Spring 2024

Managerial Training: 187 total hours

Contact Lifetime Learning for Registration Information

Price: $1,595.00

Phase II: Managerial Training

Phase II presents concepts and tools that a manager uses to analyze the external environment of his or her agency. This allows a public manager to identify the other political actors with influence over the agency and determine which of these actors are likely to support or oppose initiatives. This knowledge of the external environment will aid a manager in crafting a politically feasible and technically practical strategy that will create value for the public.

Certified Public Manager® (CPM) Program: Phase II Application

*Live Online Session will be conducted using videoconferencing technology at 10:00 am (EST) / 9:00 am (CST) on the live session dates and will last approximately 2.5 hours. The virtual Phase II session meets on 3rd Thursdays starting 3/21/24.

2024 - 2025 Course Schedule

Meets at Ball State Fishers and Online*

  • 3/12/24
  • Overview: Leadership in Public Organizations
  • 4/09/24
  • Tools for Gaining Influence and Authority
  • 5/14/24
  • Selecting Managerial Strategies
  • 6/11/24
  • Change Leadership
  • 7/09/24
  • External Communications and Media Relations
  • 8/13/24
  • Responding to Crisis
  • 09/10/24
  • Long-Term Managerial Strategies
  • 10/08/24
  • Negotiation and Conflict Resolution
  • 11/12/24
  • Labor-Management Relations
  • 12/10/24
  • Working with a Legislative Body or Council (I)
  • 1/13/25
  • Working with a Legislative Body or Council (II)
  • 2/11/25
  • Career Management and Project Presentations
  • Contact Lifetime Learning for registration information: 765-285-8565 or

    Virtual Sessions

    $1,595 for Virtual Class


Contact Us

Phone: 765-285-8565


Ball State University Center for Academic and Economic Innovation
12175 Visionary Way
Fishers, IN 46038

Supervisory Training is offered in collaboration with H.P.G Network

Price: $1,595.00